Terms and Conditions – Purple Glows
Thank you for visiting Purpleglows, website (www.purpleglows.com). Purpleglows is a leading online retail store and information site for functional storage cases and related products. The website is designed by us, Purple Glows, ("we" and "us") to provide a convenient, private and informative shopping experience for consumers to purchase functional storage cases for designer cases and related products 24 hours a day, 7 days a week.
We offer a large selection of eyewear products information designed to help consumers make educated purchasing decisions. We want each visitor to the Site ("you") (i.e. any natural person acting on the Site with purposes having no relationship to his/her commercial or professional activity) to have a safe, pleasurable visit, so we have established the following general terms and conditions so that we (we and you) know what to expect from each other.
Any conduct by you that in our sole discretion restricts or inhibits any other user from using or enjoying the website will not be permitted. You agree to use the website only for lawful purposes. You are prohibited from posting on or transmitting through the website any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the website, use of the website, or access to the website unless you first obtain our express written consent to do so. You agree not to access the website by any means other than through the interface that is provided by us for use in accessing the website.
Deliveries will be as soon as possible to the address on your order and are "best effort" based. Subject to delays outside our control, the overall delivery period will not exceed 30 days. Customized boxes may take more time. However, upon your orders we will update you about the exact delivery time.
Return and Refund
To make a return, simply call us or email us before arranging any returns so that we can assist you better. Once you have the label or specified code for your return products (this we will provide you over the call), you may then ship your sunglasses storage case(s) back to us as soon as possible so that we can initiate your refund.
You will have only 14 days to return the product from the day of arrival, after that Purple Glows will not cater any returns or refunds.
Based on your banks and money handling institutions you may receive your funds within 3-5 business days. However, we will try to refund your money as soon as possible after the initial inspection of the product. To avoid any frauds or spams, we will first make sure that the product is actually damaged when claimed for a refund otherwise no refund will be made. For further details, kindly refer to our Returns and Refund Policy.
Purple Glows and any graphics, logos, and service names used on the website by Purple Glows are the trademarks of Purple Glows only. Purple Glows trademarks may not be used in connection with any third-party products or services or in any manner that disparages or discredits Purple Glows.
When you visit the website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from Purple Glows electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the choice and Opt-out section in the emails.
To send back your products to us, you may use the following address only.
C/O Xpert Fulfillment Inc. 2532 Benzonia, MI 49616.
This statement outlines how Purple Glows acquires and utilizes the personal information collected on the website www.purpleglows.com
What information is collected?
Purple Glows collect information that is both personally and non-personally identifiable from visitors to our website. When you contact us, or subscribe to our newsletter you may be asked to enter your name, e-mail address to become a member of PurpleDeals and mailing address, or phone number for deliveries. When you order designer sunglasses storage boxes or functional storage cases from our website, we request financial information including credit card number, billing address and expiration date of your card. This information is not shared or sold out to third parties. Purple Glows only uses this information to safely deliver the products to the provided mailing addresses.
How is this information used?
Any of the information Purple Glows collect from you may be used in one or more of the following ways:
• To improve our website; we continually strive to improve our website offerings based on the information and feedback we receive from you through emails or contact forms.
• To improve customer service; we process your information in a way to help us respond to you more effectively and cater to your customer service requests in an efficient way.
• To respond to a request; information you provide in a request for service or information will be forwarded to us. We will use this information to respond to your requests or orders for the products.
• To administer a contest, promotion, survey or other site feature including PurpleDeals.
• To send periodic e-mails; if you decide to opt-in to our mailing list through email subscription option available on the website of Purple Glows, you will receive e-mails that may include information about new products range, or any other updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail. You may always unsubscribe as you may like.
Note: We at Purple Glows prohibit the misuse and transfer of e-mail addresses collected on this website (www.purpleglows.com) for sending any kind of commercial e-mail solicitations.
How do we protect your information?
Purple Glows implement a variety of security measures to maintain the safety of your personal information. We use SSL (Secure Socket Layer) encryption technology to protect any non-public information you submit. This technology protects visitors from having their information intercepted by anyone during the sessions on the website. We ensure that our systems are secure and that they meet security-based industry standards. Where appropriate, we employ firewalls, encryption technology, user authentications systems, and access control mechanisms to control access to systems and data. We employ all generally accepted security standards to protect your personally identifiable information but cannot guarantee 100% security during transmission or once we receive it.
We use basic cookies that are only used to grasp the user interaction and behavior on the website so that we can provide the visitors with improved services. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to conduct and to help us conduct and improve our business.
Do we disclose any information to outside parties?
Purple Glows does not sell or trade to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you with the order processing, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.